To All Our Valued Customers,
During these incredibly difficult times that we are all forced to deal with, we realize that many of us are experiencing some type of financial hardship as a result of the COVID-19 pandemic and may be having difficulty paying insurance premiums that are due. If this is the case, your admitted insurance company can assist you by suspending cancellation for nonpayment and allowing you to pay the premium over a 12-month period. If your premiums are financed, you will be given 60 days (90 days for life insurance) to make your payment before cancellation of the policy is requested by the finance company. In cases where your policy is written with a commercial lines excess and surplus lines insurer who is exempt from DFS mandate, we can approach the insurer on a case by case basis to see if they can offer ways to work with you (some are readily willing to) in addition to relying on the finance company for the 60 days to make your payment.